Contact Us

Get in Touch

Have a question about an order, a product, shipping, or a return? Send us a message or reach us using the details below. We reply within 1 to 2 business days.

Contact Details

  • Store Name: Lumiva Decor
  • Website: lumivadecor.com
  • Email: Lumivadecor@gmail.com
  • Phone: +1 216-404-5185
  • Address: 2999 Payne Ave, Cleveland, OH 44114, USA
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)

Order Questions
Please include your order number and the email used at checkout so we can help you faster.

Returns and Refunds
Email us within 30 days of delivery to start a return. Please don’t send items back before we approve your request. See our Return & Refund Policy for details.

Shipping and Tracking
Orders are processed within 1 to 3 business days. Use our Track your order page, or email us if your tracking hasn’t updated. See our Shipping Policy for details.

Contact Form
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